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SHOP FROM URBAN BABOON

Important information

If you are under 18 years old must have parental permission to order with us. When shopping online for consumer purchases and distance agreement . This law protects you as a consumer when you shop from home . Read more at Consumer Agency.

 

Prices

In both the cart and the checkout pages, you can see the total price. All prices on Urban Baboon  are inclusive of 25% VAT. You should be over 18 years old to shop at UrbanBaboon.com . If you are under 18, your parent or legal guardian should make the order.

Prices are set in Swedish kronor. The different exchange rates are updated the first day of each month.

 

Delivery and Cost

All orders are processed and shipped within 1-3 business days. The majority of all orders we pack on the same day or the day after your order. Urban Baboon offers free shipping within Sweden for purchases over 1000 kr*, with no extra administrative charges. All deliveries are made via Posten or DHL.

*For purchases under 1000 kr, a fee of 29 kr will be charged.

Urban Baboon offers free shipping to other European countries with purchases over 1000 SEK or the equivalent in other currencies. For purchases under 1000 SEK, the delivery costs to other countries is 49 SEK including VAT.

 

Returns

According to the Distance and Selling Act, you as a consumer (this doesn’t apply to companies) have the right to terminate the agreement by giving notice to us within 14 days of receipt of goods. To be eligible for the refund, you must return the goods undamaged and in the original packaging.The customer shall bear the cost.

Contact Customer Support for further instructions if you wish to cancel your purchase.

info@urbanbaboon.com

 

Complaints

Does your item not match the description, it's broken or you are otherwise unsatisfied with your purchase? Contact us and we will agree together on how to solve it all. It is very important to us that you feel satisfied with your purchased goods.

 

Unclaimed consignments

If a package is not claimed and returned directly to Urban Baboon  from the, the customer will be charged with 295kr including VAT for handling and return shipping .

 

Payment

Currently, you can pay by invoice & payment via Klarna well as cards & bank payment through Paypal.

Klarna

Klarna Checkout makes it simple and safe for you to shop online. By using Klarna Checkout you may be offered various payment options, such as Pay After Delivery, Pay Monthly, card payment or direct bank transfer.  

Paypal

We use Paypal payment system Visa, MasterCard or Paypal Account . We process the order as soon as the card transaction has been approved. No fee is charged for credit card payment or bank transfer.

Other information

Privacy

Urban Baboon treat all information as confidential. Customer details must be filled in correctly in case we may need to contact the person. Urban Baboon  will not disclose any information to third parties without obtaining permission from the client itself.

Cookies

This site uses cookies. According to the Electronic Communications Act, which entered into force on 25 July 2003, everyone who visits a website with cookies should be informed that the website contains cookies, what these cookies are used for and how they can be avoided. Urban Baboon uses cookies to allow you to trade directly on the site. If you want to avoid cookies, you can set your browser to automatically refuse cookies or to inform you when a website contains cookies. Because of the technology used on urbanbaboon.com you cannot trade directly without having the cookies enabled . However, you can use the website to view products and prices.

Force majeure

We cannot be held responsible for events beyond our control. Examples of, but not limited to, those are: acts of war, natural disasters, strikes, accidents, weather and fire. Urban Baboon  not responsible for additional costs due to delayed delivery.


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